As 2025 draws to a close, our Complex & CAT PI team reflects on a very busy year. From launching a new Special Interest Group and producing a variety of insight, to proactive engagement on important market issues such as the discount rate and care inflation, we’ve worked hard to keep you at the forefront of industry developments. We’re proud to have played a pivotal role in delivering indemnity-saving initiatives, achieving excellent outcomes, and securing significant wins in high-profile cases - successes made possible through true collaboration with our clients.
Discover the highlights in our Year in Focus, a snapshot of key activity and insights from 2025, and thank you for your continued trust and support as we look forward to 2026.

Designed to elevate the policyholder experience and empower handlers, ClaimPilot transforms the claims journey with state-of-the-art AI, streamlined processes and reduced operational bottlenecks – all in one powerful platform.
