Davies has announced the successful deployment of its AI-powered claim intake agent to corporate risk claims.
The new GenAI-powered agent streamlines the initial stage of the corporate risk claims journey by gathering and processing information from multiple sources into ClaimPilot, before handing the claim seamlessly to a Davies claims handler to progress.
The new agent enables a reduction of over 80% on claims intake process times and creates significant opportunity for its people to concentrate on more complex and value-generating tasks for its corporate risk clients.
Designed to elevate the policyholder experience and empower handlers, ClaimPilot transforms the claims journey with state-of-the-art AI, streamlined processes and reduced operational bottlenecks – all in one powerful platform.
