What we do

Counter-Fraud Services

Whilst the insurance industry is preventing more fraud than ever - £919 million in 2010, leakage from undetected or poorly handled fraud claims continues to substantially impact on insurers’ profitability. Industry estimates show that general insurance fraud costs the industry around £2 billion per year.

Keoghs’ Counter-Fraud Services (CFS) division is the largest and one of the longest established specialist units in the UK. For more than a decade we have assisted insurers to reduce leakage from fraudulent claims and helped shape the way the industry handles suspect matters.

A ‘best practice’ approach to fraud

Keoghs have developed a proprietary model of counter-fraud best practice called the ‘Counter-Fraud Continuum’. This process-driven approach is reliant on the effective use of intelligence – and as a result we have developed the largest dedicated insurance fraud intelligence unit in the industry.

Keoghs saved clients £100million on fraud last year…

The results we have achieved illustrate the benefits of this approach. In our last financial year, Keoghs saved our fraud clients £100 million on resolved fraud cases (net of all costs). Keoghs’ specialist fraud teams offer insurers a solution for any type of suspicious general insurance claim, including: